Quienes Somos
Somos una compañía dedicada a fomentar el crecimiento y la eficiencia de nuestros clientes al proporcionar soluciones innovadoras que los mantengan un paso adelante en su industria
Nuestros servicios incluyen una consultoría comprensiva que permite identificar oportunidades en los negocios. Proveemos reportes de nuestros descubrimientos, un plan de acción concreto, estimados de costo y tiempo y los recursos y la experiencia para ejecutar las soluciones.
Nos enfocamos en la innovacioón y es por esto que presentamos una plataforma integrada de comercio conversacional que permite:
Centralizar operaciones
Responda y monitoree las conversaciones usando herramientas y agentes que canales como mensajeria en App, WhatsApp, SMS, Facebook, Chat etc.
Automatización
Agregue cualquier bot y realice escalaciones sin interrupciones a agentes humanos inteligencia Artificial. Utilice herramientas de automatización operacional basadas en inteligencia artificial.
Reportes a escala
Mida la eficiencia del agente, resultados comerciales. Use Smart Capacity para para aumentar la capacidad Capacidad del agente y reducir las colas.
Chat proactivo
Tenemos más de 200 reglas que te ayudan a la creación de campañas personalizadas de acuerdo con tus objetivos, dirigidas a un tráfico segmentado y un comportamiento específico.
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Servicios
Comercio Conversacional
Sell policies, answer questions and provide support to consumers directly in messaging channels they already use every day. AI-powered bots make it easy to scale.
Interactúa con tus consumidores en dcualquier lugar
LiveEngage makes it easy for businesses to sell products and answer questions in the world’s most popular messaging channels.
Conversational commerce for retail and e-commerce
Sell products, answer questions and provide support to consumers directly in the messaging channels they already use every day. AI-powered bots make it easy to scale.
Robots para compañías al detal
Bots can help retrieve pricing information, product specifications and availability, highlight promotional offers, and provide shipping and installation information, among many other use cases. This enables agents to manage high-value and more complex requests.
Conversational commerce for telcoand cable
Sell plans and devices, answer questions and provide support to consumers directly in messaging channels they already use every day. AI-powered bots make it easy to scale.
Conversational commerce for travel and hospitality
Sell tickets and help travelers make reservations directly in messaging channels they already use every day. AI-powered bots make it easy to scale.
Why choose us?
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Aumenta tus Ventas
Minimize the amount of missed interactions with a potential customer and start the relationship off on the right foot by using their preferred method of communication — text messaging. 98% of text messages are read within the first 2 minutes of receipt, and 50% of US consumers receiving branded SMS texts go on to make direct purchases.
Experience seamless integration
Retain full control of your customer relationships including billing, bundling, pricing and packaging. This enables the seamless integration of the offering into your existing business processes and the day-to-day solutions you architect for your customers. Adding a new revenue stream to your business has never been easier.
Leverage premium support
Experts work behind-the-scenes providing you with premium support throughout every aspect of the customer lifecycle. This includes help with generating leads so you and your assigned sales rep can team up to get deals across the finish line. After the sale, we’ll assist with implementation and the ongoing optimization of our technology. And if you or your customers ever experience any issues, our technical support team is on call 24/7/365.
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Projects
Hours Of Support
Hard Workers
Conoce más
Experience seamless integration
Retain full control of your customer relationships including billing, bundling, pricing and packaging. This enables the seamless integration of the offering into your existing business processes and the day-to-day solutions you architect for your customers. Adding a new revenue stream to your business has never been easier.
Leverage premium support
Experts work behind-the-scenes providing you with premium support throughout every aspect of the customer lifecycle. This includes help with generating leads so you and your assigned sales rep can team up to get deals across the finish line. After the sale, we’ll assist with implementation and the ongoing optimization of our technology. And if you or your customers ever experience any issues, our technical support team is on call 24/7/365.
Conversational commerce for retail and e-commerce
Sell products, answer questions and provide support to consumers directly in the messaging channels they already use every day. AI-powered bots make it easy to scale.
Bots for retail companies
Bots can help retrieve pricing information, product specifications and availability, highlight promotional offers, and provide shipping and installation information, among many other use cases. This enables agents to manage high-value and more complex requests.
Conversational commerce for telcoand cable
Sell plans and devices, answer questions and provide support to consumers directly in messaging channels they already use every day. AI-powered bots make it easy to scale.
Algunos de los clientes que ya cuentan con nuestra plataforma
Contáctanos
Caguas, PR 00727
info@brighttechpr.com
+1 787 458 0836